T-shirt (Fem.) Lagoon

You can request an exchange within 7 (days) calendar days after receiving your order, but be aware of the following rules:

– You must submit all items of the exchange request;

– The product must be returned in its original packaging, if any;

– The product must not contain signs of use.

– The product must contain all tags intact;

If the rules are not followed, the exchange request items will not be collected by the carrier or will be returned to you.

Requesting the exchange of your product is very simple! Get in touch through Projeto Caiman's instagram (@projetocaiman) and we will respond with all instructions.

When requesting a refund, you can choose to receive the amount paid back, according to the payment method of the order, or a money exchange voucher. In case of purchase via bank slip, the amount paid for the product will be deposited in an account within 5 working days.

The transaction must be done through Pix. If you choose a voucher, it will be released after the return of the returned item and quality analysis. You can use it on any product on the site. If the value of the chosen product is less than the value of the voucher, you can choose other products until you complete the total value of the voucher. If the value of the chosen product is higher than the voucher,  you must pay the difference by choosing one of the payment methods on the website.